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Project

Basic Skills

What are workplace basic skills?

Workplace basic skills are the basic communication and maths skills needed to function and progress at work. Examples include:

Why are workplace basic skills important?

Research has identified that across Europe large numbers of people have basic skills below the level necessary to function effectively and progress at work.

People with low levels of basic skills often work in low- income, low and semi-skilled jobs. These jobs have changed significantly in recent years with the introduction of new working practices, systems of vocational training, communication systems and technologies, quality procedures, and an increasing emphasis on customer service. These changes have meant that employees now need better communication and maths skills than ever. Organisations therefore need to help their employees to develop their basic skills to be able to improve the way they do their job, and in so doing improve organisational performance.